The Maruwn Group respects dialogue with various stakeholders such as customers, shareholders and investors, local communities, and others, aiming to grow together, and engages in stakeholder engagement.
Customers
The Maruwn Group makes use of its extensive service experience to provide optimal logistics solutions for its customers.
Additionally, by improving logistics quality, we strive to earn the trust of our customers.
Main Dialogue Methods and Opportunities
- Information exchange through customer visits
- Conducting customer satisfaction surveys
- Setting up inquiry channels such as on the website
- Providing information on the website
Local Communities
The Maruwn Group contributes to the development of local communities through stable business operations at each of its business locations.
Under the recognition that building trust with the local community is important, we strive to ensure effective communication with local communities.
Main Methods and Opportunities for Dialogue
- Social contribution activities such as volunteer work (green initiatives, child safe spaces)
- Information dissemination through the website and sustainability reports
Government Agencies
The Maruwn Group operates its business in compliance with laws and regulations when providing logistics services.
Main Methods and Opportunities for Dialogue
- Compliance with laws and regulations
- Activities through industry associations
Employees
The Maruwn Group strives to create an environment where employees can achieve self-actualization, and through this, aims to ensure the sustainable growth of the group.
Main Methods and Opportunities for Dialogue
- Various training programs
- Regular meetings with supervisors
- Exchange of opinions through drivers' meetings
- Publication of internal newsletters
- Utilization of internal reporting systems
Partners
The Maruwn Group recognizes the importance of transactions across the entire supply chain and its social responsibilities.
We aim to achieve sustainable growth through partnerships based on mutual understanding with our business partners.
Main Methods and Opportunities for Dialogue
- Exchanging information through visits to business partners
- Setting up inquiry infrastructure on the website, etc.
Shareholders and Investors
Maruwn Group engages in constructive two-way dialogue with shareholders and investors, providing fair, impartial, and transparent information in a timely and appropriate manner to fulfill our accountability.
Additionally, by incorporating the feedback received through dialogue into management decisions and using it to drive further communication, we aim to enhance long-term corporate value.
Main Methods and Opportunities for Dialogue
- Holding of general shareholders' meeting and earnings briefings
- Holding of briefings for individual investors
- Holding of briefings for institutional investors
- Issuance of annual reports (including sustainability reports, etc.)
- Disclosure of management information on the company's website
